Remote Hands

24/7 access to highly-trained operations technicians on-site at our data centers

  • Cabling & wiring

    Functions performed include cross-connect termination and moving, securing or dressing existing cabling.

  • Physical labor

    Tasks such as racking and stacking equipment, moving or discarding boxes or equipment, and basic cleaning of customer space can be done.

  • Basic device management

    Remote Hands staff can verify device physical status, swap modular equipment, plug-in serial cables and more.

  • Circuitry

    Functions ranging from basic circuit testing and diagnostics to advanced circuit migrations in coordination with carriers/ISPs are available.

  • Media management

    Simple tasks such as swapping of tapes, storage media or removable media can be easily accomplished by Remote Hands staff.

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