24/7 access to highly-trained operations technicians on-site at our data centers
Functions performed include cross-connect termination and moving, securing or dressing existing cabling.
Tasks such as racking and stacking equipment, moving or discarding boxes or equipment, and basic cleaning of customer space can be done.
Remote Hands staff can verify device physical status, swap modular equipment, plug-in serial cables and more.
Functions ranging from basic circuit testing and diagnostics to advanced circuit migrations in coordination with carriers/ISPs are available.
Simple tasks such as swapping of tapes, storage media or removable media can be easily accomplished by Remote Hands staff.
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